After booking

Contact KAPICO staff

Changes, exchanges, cancellations, refund requests and additional services after booking are handled by our travel staff. Contacting us does not change your reservation or confirm a refund.

Please have your six-character PNR and traveller name ready. If a PNR has not been created, use your KAPICO booking reference instead.

Airline fare conditions describe possible penalties. Staff must check availability and obtain any required airline quotation before confirming a change or refund.